Carnegie Mellon University

California College of the Arts

Microsoft

- Conceptualized and designed the end-to-end experience of an internal cloud platform, used by 15K developers to monitor, troubleshoot and visualize their deployments in public and sovereign clouds.
- Designed a feature for Azure resource manager (ARM) that makes it more secure by creating additional barriers and assessing compliance of resources to prevent ~70,000 unsafe changes per week.
- Created and optimized AI Copilot learning paths, improving accessibility and ensuring a more inclusive experience for diverse learner needs.
- Worked with the product manager to gather business needs and provide development support to a team of thirty developers on 79 features. Worked on features with complex data visualization, creating multiple iterations, hi-fidelity mockups, wireframes, accessibility specs and telemetry specs.

U.S.Bank

- Led a six member product design team to ship a 60-screen loan application for over 50,000 small business users. Responsible for gathering requirements from stakeholders, creating end-to-end user flows and wireframes and assigning and tracking UX deliverables.
- Led a three member team to ship a 50-screen application for the paycheck protection program (PPP) that allowed 25,000+ small businesses to access more than $1B in pandemic relief funds.

NASA (CMU Capstone)

- Designed a digital interface that enables a crew of four astronauts to autonomously diagnose anomalies in space (Research to functional design that encourages best practices, critical thinking and documentation).
- Contextual inquiry at Johnson Space Center with 50 flight controllers. Synthesized research through affinity mapping, user flows, journey maps and stakeholder mapping. Link to team blog: https://medium.com/mhci-x-nasa-capstone-2020

Ameriprise

- Created wireframes, user flows, concept sketches, visual design and oversaw the development of internal dashboards for clients to view and edit financial goals.
- Worked in agile environments with teams of developers, product owners, content writers and quality assurance testers to create and maintain a robust public website (Ameriprise.com) and internal applications.
- Contributed to the design community by building reusable patterns and sharing knowledge through frequent peer reviews.

CoFigure + IntegRhythm

- Shipped six human resource SaaS Enterprise applications by conducting user research and benchmarking features to create interactive clickable prototypes.
- Conceptualized and designed an internal corporate website (CoFigure. com), and worked with external vendors to get it developed.

Platinum Shield Award

Awarded by U.S.Bank for work on State Farm Business Banking customer program: a cross-enterprise, business banking alliance between a large commercial bank and a P&C insurer to help small businesses thrive through a full suite of financial services.

Assistant Vice President Officer Title

Awarded by U.S.Bank for being a valued leader and top performer in a mid-level professional management position. Has leadership qualities and interacts effectively with senior management.

Gold Shield Award

Awarded by U.S.Bank for work on SBA's Paycheck Protection Program application, a loan program for small business customers who are impacted by the covid-19 pandemic.