- Designed a portal that allows 30,000+ developers to automate solutions for deploying Azure resources in public and sovereign clouds.
- Led a six member product design team to ship a 60-screen loan application for over 50,000 small business users. Responsible for gathering requirements from stakeholders, creating end-to-end user flows and wireframes and assigning and tracking UX deliverables.
- Led a three member team to ship a 50-screen application for the paycheck protection program (PPP) that allowed 25,000+ small businesses to access more than $1B in pandemic relief funds.
- Designed a digital interface that enables a crew of four astronauts to autonomously diagnose anomalies in space (Research to functional design that encourages best practices, critical thinking and documentation).
- Contextual inquiry at Johnson Space Center with 50 flight controllers. Synthesized research through affinity mapping, user flows, journey maps and stakeholder mapping.
- Evaluated needs and conducted usability testing for multiple storyboards and clickable prototypes. Crafted the visual design, components/patterns and interaction design of a diagnostic tool (keeping accessibility in mind).
Link to team blog: https://medium.com/mhci-x-nasa-capstone-2020
- Created wireframes, user flows, concept sketches, visual design and oversaw the development of internal dashboards for clients to view and edit financial goals.
- Worked in agile environments with teams of developers, product owners, content writers and quality assurance testers to create and maintain a robust public website (Ameriprise.com) and internal applications.
- Contributed to the design community by building reusable patterns and sharing knowledge through frequent peer reviews.
- Owned the end-to-end product design and shipped six human resource SaaS Enterprise applications by conducting user research and benchmarking features to create interactive prototypes. Worked closely with company owner to gather business needs and provide development support to a team of seven developers.
- Conceptualized and designed an internal corporate website (CoFigure. com), and worked with external vendors to get it developed.
Awarded by U.S.Bank for work on State Farm Business Banking customer program: a cross-enterprise, business banking alliance between a large commercial bank and a P&C insurer to help small businesses thrive through a full suite of financial services.
Awarded by U.S.Bank for being a valued leader and top performer in a mid-level professional management position. Has leadership qualities and interacts effectively with senior management.
Awarded by U.S.Bank for work on SBA's Paycheck Protection Program application, a loan program for small business customers who are impacted by the covid-19 pandemic.